![]() In those cases, you can select the checkbox “Without Qty Posting”. Perhaps your vendor is giving you credit for a missing discount on an item or refunding your purchase price. There are is also an option to create a credit memo without reducing stock accounts. For example, if the credit was for a price difference rather than for returning items or if the credit referred to an A/P invoice that we had already paid. However, in some cases, it may not be appropriate to copy items to a credit memo from an invoice. Since in this case, we were able to create the credit memo by copying the items from the A/P invoice, the system finds the same accounts that were used to post the invoice and posts a negative value to them. The credit memo updates the stock quantities and corrects the values in accounting. The credit memo has the same effect as the goods return. We create a credit memo to document that we have returned the items to vendor for credit. Instead we ask the vendor for a credit for our returned items. Since the invoice had already been created, we cannot create a goods return with reference to either the goods receipt PO nor the A/P invoice. The vendor delivered the items and the invoice.Īfter we entered the A/P invoice into SAP Business One but had not yet paid the vendor, we discovered that 5 boxes were defective. Note that when a Goods Return is created without being based on a previous document, the value of a moving average item is the current item cost calculated for the item and not the unit price entered in the goods return document. ![]() This allows you to base the new delivery on the original purchase order. Starting with release 8.81, it is possible to open the purchase order when a return is made. If you return goods to a vendor to exchange and later receive a shipment, you can either enter a goods receipt PO without a reference to a purchase order in the system or duplicate one of the preceding documents. If your company runs perpetual inventory, SAP Business One creates the relevant accounting postings to update the stock values as well. When you enter a goods returns, the goods are issued from the warehouse and the quantities are reduced. Think of the Goods Returns as the clearing document for a Goods Receipt PO. ![]() If you have already entered an A/P Invoice for the transaction, then you must use the A/P Credit Memo function to carry out quantity and value-based corrections in the system. You can use a Goods Return document as long as no A/P invoice exists for the goods receipt PO. ![]() We can use the goods return to document the return of the scanners to the vendor for credit. Then we discovered that 2 were damaged in transit. The vendor delivered all 20 and we received them on a goods receipt PO. We will examine the options available in SAP Business One for returning poor quality items or damaged goodsĪnd look at how to receive credit for items that we have already paid for.Ī goods return document is used to return items that have been received but not yet invoiced.Īn A/P credit memo is used to return goods and to receive credit for items or services that have been invoiced. When you need to correct a problem in purchasing, you can easily research the status of the vendor’s invoice and resolve the issue.Įven when you receive everything exactly as ordered from a vendor, you can discover that items were damaged in transit. You return these items to the vendor for credit either before or after you receive the invoice. Occasionally, delivered goods do not meet your quality standards. In this topic, we will look at how and when you create a goods return or credit memo for purchases. ![]()
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